⏳ Shipping processing

All orders are processed within 1-3 working days .

📅 No shipping is processed on weekends and public holidays.

After dispatch, you will receive a shipping confirmation email as soon as your package is on its way.

🚚 Delivery times

Our average delivery times are:

• 
  🇩🇪 Germany: 8–12 working days
  
• 
  🇦🇹🇨🇭 Austria & Switzerland: 8–12 working days
  
• 
  🇪🇺 EU region: 9–14 working days
  

⚠️ In exceptional cases (high demand, holidays, external delays) delivery may be slightly delayed.

💰 Shipping costs

• 
  Free shipping on orders over €60
  
• 
  Shipping costs are €6.99 for orders under €60.
  
• 
  Shipping costs will be displayed at checkout.
  

📦 Undeliverable or lost packages

🔁 If a package is returned due to an incorrect address or failure to collect it, we accept no responsibility.

❗ If your shipment is lost, please contact us – we will help you quickly.

📞 Contact

If you have any questions about your shipment, please contact us at any time:

📧 elanoraglow@gmail.com

📞 +43 664 466 2280